Staff at the Change Centre in Dundee have recently completed their WorldHost training to allow the centre to become fully accredited in World Host customer service.
Over the years, WorldHost has set the gold standard for the provision of world-class customer service training that meets the requirements of a fast-changing and increasingly international business environment. The programme has been used to train over 300,000 staff and volunteers at organisations ranging from small operators to global events, such as The 148th Open at Portrush 2019, the Rugby World Cup 2015 and the 2012 London Olympics.
The launch of the new WorldHost workshops provided staff at Change Centre the opportunity to strengthen their relations with visitors and add value to every single service that is currently operating within the facility.
As Change Centre Dundee continues to grow, with services such as pitch bookings, kids parties, private events and workshops, all staff are now prepared to go the extra mile and bring the community closer than ever to the Street Soccer family.
If you are interested in becoming WorldHost accredited, you can do so at the Change Centre by contacting Scott on [email protected].