STREET
SOCCER
SCOTLAND

PRIVACY POLICY

Street Soccer Scotland take data protection very seriously and understand the importance of protecting your privacy and Personal Information. “Personal Information” is information that identifies you as an individual such as your name, date of birth, email address and IP address.

The purpose of this policy is to let you know how we will process information we collect from you/about you or that you provide to us. We will therefore collect and use your Personal Information in accordance with this, our Privacy Policy.

Street Soccer Scotland’s Privacy Policy explains:

Founded in 2009, Street Soccer Scotland is a Social Enterprise and Charity which uses the power of football to create positive change in the lives of socially disadvantaged adults and young people across Scotland. We deliver a range of programmes and services across Scotland aimed at engaging players in a series of football themed personal development opportunities. We provide a pathway and support package for players, allowing for personal growth at the pace of the individual.

Street Soccer Scotland is a company limited by guarantee registered in Scotland (SC357262) with its registered office at 2 Bernard Street, Edinburgh, EH6 6PU and offices in Aberdeen, Dundee and Glasgow.

Street Soccer Foundation is a charity registered in Scotland (SC044359) with its registered office at 2 Bernard Street, Edinburgh, EH6 6PU.

Street Soccer Scotland is the data controller of personal data processes in connection with this Policy.

The personal information (general identification) we collect, and how we use it, will depend on how you interact with us and what programme you access, but it may include details about your name, date of birth and contact details (e.g. telephone, email, computer IP address and post code).

We use your personal information to provide you with the best possible service; to our players, volunteers, sessional workers, supporters, partners or employees. The personal information we hold includes:

If it is appropriate we may collect the following information about you:

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  • Collect details about your mental/physical health and wellbeing, if you are sharing your personal experience or taking part in an on-line survey; or if you are engaging in a physical challenge for fundraising.
  • We may ask you details of a sensitive nature about your health and wellbeing to determine which specific service would be best suited to you.
  • Ask you why you have chosen to donate to Street Soccer Scotland, a question that is optional and you should only answer if you want to tell us. If you are making a donation we will require your bank/credit/debit card details and taxpayer status for claiming Gift Aid.
  • Require further detailed information from you if we are providing you with a direct service which would be outlined in a specific agreement or privacy statement within Street Soccer Scotland.
  • We gather general information about the use of our websites (including public social media platforms). This might include which pages are the most visited and event information.

We collect information about you direct whenever you interact with us. For example, when you:

  • Visit our website
  • Enquire about our activities
  • Receive a service from Street Soccer Scotland
  • Register with us or subscribe to our on-line newsletters or other online
  • content Donate to; or fundraise for Street Soccer Scotland
  • Engage with us via social media
  • Make a complaint

We may also receive information about you when you interact with third parties that we work with. For example:

  • Via independent event organisers or fundraising sites (for example JustGiving, Virgin Money Giving or Eventbrite). This will be highlighted at the time of interaction that you will have indicated that you wish to support Street Soccer Scotland and you have given your consent for information to be shared.
  • When you have given permission to other organisations to share your information.
  • Via one of our agreed partnerships
  • When we deliver services as part of a contract
  • Information publicly available
  • We use cookies to collect information about how our visitors use our website and to make it better/easier to use. You can choose not to accept cookies, but this could make our website difficult to navigate

We may use your information to:

  • Understand how we can improve our services, products, information
  • Provide you with a service, product, advice or information you have asked for
  • Invite you to participate in voluntary surveys or research
  • Fulfil a contract
  • To analyse and improve our internal business processes
  • To analyse and improve the content and operation of our website
  • Provide you with information about our plans: which may include information about surveys, training, future campaigns or policy initiatives, fundraising initiatives if you have given consent
  • Keep a record of your relationship with us; keep your information up-to-date and accurate and to ensure we comply with your communication preferences
  • Administer your donation, support your fundraising and/or process gift aid
  • Send you fundraising updates and appeals we think might be of interest to you if you have given your consent
  • Help us to ensure that our communications to you are relevant
  • Communicate with you about an event that you have registered or purchased a ticket for
  • Undertake analysis and statistical reporting. Where we undertake this activity, the data is usually anonymised unless and except we have advised and confirmed this with you in advance
  • Contact you where you have been identified as a contact person for an organisation, school or trust.
  • Organise our Data (for example by geographical or demographical information) to help us to target our resources more effectively and to provide an improved experience to people who choose to support us.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you;
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
  • Where we need to comply with a legal or regulatory obligation.

Please note that we may process your personal information without your knowledge or consent, where this is required or permitted by law. Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

Occasionally we will undertake profiling activity to learn more about our current supporters and to identify prospective supporters. When we do this, we identify the interests of people and organisations and the potential for them to give a financial donation to Street Soccer Scotland or to increase the level of their donation.

We do this because the information helps us to better understand our supporters and to engage with people who may be interested in helping us to further the aims and objectives of Street Soccer Scotland. When we undertake this type of profiling we will use: information you have already given us; or that is publicly available.

Unless you are notified otherwise, we will not use profiling, or automated decision making in any form, to make important decisions that will affect you.

We ensure that there are appropriate technical, physical and organisational measures in place to protect your personal information both online and offline. This includes mobile device management technology (Mobile Iron), advanced threat protection (Microsoft ATP) for email and cloud monitoring and staff TouchID (Apple) enabled sign in credentials for key organisational software.

Street Soccer Scotland’s Security measures include:

  • Encryption of our services and data
  • Review of information collection, storage and processing procedures
  • Restricted and specified access to personal information to select Street Soccer Scotland employees, sessional workers and contractors who need to know that information to process for us and who are subject to contractual confidentiality and processing obligations.
  • Internal policies setting out our data security approach
  • Training for all employees including coaches on GDPR and correct operating procedures


Information that we hold on you will be stored securely and only be kept as long as is necessary for the purposes for which it was obtained, and in compliance with any statutory obligations placed on Street Soccer Scotland. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Street Soccer Scotland may share your information with our partners:

  • Where we do this, we will communicate this in advance
  • Where possible, information will generally be anonymised before sharing
  • Where we engage a third party to provide a service on our behalf (for example MicrosoftOffice 365, Google Docs, Salesforce, ProntoForms, Mail Chimp or Survey Monkey), only required data will be shared. This will be in line with data protection legislation and covered by a data sharing agreement. They will hold your information securely and retain it for the period we instruct.
  • Street Soccer Scotland may be required to share information in specific cases where we are providing a direct service or contract; or where we are required by law
  • Where you have chosen to share your story to help further our work and you have given your explicit consent we may share sensitive information in materials promoting our campaigning, services or fundraising work or in specific documents.
  • Street Soccer Scotland will comply and co-operate with regulatory authorities when we are legally required to do so – in such cases personal information would be passed on in accordance with the data protection legislation.
  • Where there is a perceived threat to life due to suicidal intent or serious concern regarding a child or vulnerable adult, Street Soccer Scotland may be required, in-line with its duty of care, to report these concerns to the police or social work.
  • In circumstances other than those noted above, Street Soccer Scotland will not share your information with any other organisation for marketing, market research, fundraising or commercial purposes.

To confirm, Street Soccer Scotland WILL NOT:

  • Pass your details to other websites
  • Sell-on or purchase any information about you

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission (Please click here for further information);
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe (Please click here for further information); and/or
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US (Please click here for further information).

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the  right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

As an organisation we will endeavour to ensure there is transparency over how we use your personal data.

We will keep our Privacy Policy under regular review to ensure that it accurately reflects how we process your information. Any changes will be incorporated into this document and if the changes are significant we will notify you.

Please take a look at the last updated date at the top of this privacy Policy to see when the last revision date was made.

If you would like further information or if you would like to discuss the privacy notice in detail, please contact us on the details below. If you have any concerns about our use of your personal information, you can make a complaint at:

Post

Cameron Black
Data Protection Manager
Street Soccer
Ocean Terminal Shopping Centre
98 Ocean Drive
Edinburgh
EH6 6JJ

Telephone

Head Office: 0131 554 9157

Email

[email protected]

You can find more information on how to get access to your information and the documents we need you to submit on our website. If you feel that Street Soccer Scotland have not met your expectations and breached any of your GDPR rights, you can contact our Data Protection Manager who will investigate the matter. We aim to address any concerns you may have.

You are also entitled to make complaints to the Information Commissioner’s Office (ICO). For more information, visit https://ico.org.uk/concerns/

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